Privacy Policy

Yo Kashmir Tour & Travels

Last Updated: [09 Aug 2025]

Your Privacy Matters to Us!

Hello! This privacy policy explains how Yo Kashmir Tour & Travels collects, uses,

and protects your personal information when you book Kashmir tours with us.

We’ve written this in simple Hindi-English that everyone can understand.


1. What Information We Collect

When You Book With Us:

  • Personal Details: Name, phone number, email, address, age

  • ID Information: Aadhar card, passport, driving license details

  • Travel Needs: Food preferences, medical conditions, special requests

  • Payment Info: Card details, UPI, bank transfer information

  • Emergency Contact: Family/friend contact details

When You Visit Our Website:

  • Pages you visit and time spent

  • Your location (city/state)

  • Device information (mobile/computer)

  • How you found our website


2. How We Use Your Information

For Your Kashmir Trip:

Book hotels, taxis, and activities
✅ Send booking confirmations and updates
✅ Provide customer support during your trip
✅ Process payments and refunds
✅ Share details with hotels/transport providers

For Better Service:

Remember your preferences for future bookings
✅ Send special Kashmir tour offers (only if you agree)
✅ Improve our website and services
✅ Handle complaints and feedback


3. Who We Share Your Information With

We Share With:

  • Hotels in Kashmir (for room bookings)

  • Taxi/transport companies (for pick-up and drop)

  • Local guides and activity providers

  • Payment companies (Razorpay, Paytm, etc.)

  • Government authorities (only if legally required)

We NEVER Share For:

Selling to other companies
❌ Spam calls or messages
❌ Making money from your data


4. How We Keep Your Information Safe

Security Measures:

  • Website Security: SSL encryption for all transactions

  • Payment Safety: We don’t store your card details

  • Office Security: Locked files, password protection

  • Staff Training: All employees sign privacy agreements

5. Your Rights

You Can:

See your data – Ask what information we have
Correct mistakes – Update wrong details anytime
Delete data – Ask us to remove your information
Stop marketing – Unsubscribe from promotional messages
Get data copy – Download your information

How to Exercise Rights:

📞 Call: +919055055556
📧 Email: info@yokashmir.com
📍 Visit: 1st Floor Abdullah Complex, Imran Gali, Mehjoor Nagar, Srinagar

Jammu and Kashmir

We’ll respond within 30 days.


6. Cookies on Our Website

What Are Cookies?

Small files that remember your preferences when you visit our website.

We Use Cookies For:

  • Keeping items in your booking cart

  • Remembering your login

  • Understanding which pages you like

  • Showing relevant Kashmir tour offers

You can disable cookies in your browser, but some features might not work.


7. Your Communication Choices

Email:

✅ Booking confirmations (important)
✅ Travel updates and tips
✅ Special Kashmir offers
❌ Unsubscribe anytime from promotions

Phone/SMS:

Booking confirmations
✅ Important travel updates
✅ Emergency communications
❌ No spam calls or unwanted messages


8. Changes to This Policy

  • We review this policy every year

  • Important changes will be emailed to you

  • Minor updates posted on our website

  • Continued use means you accept changes


9. Government Compliance

We follow all Indian laws, including:

  • Information Technology Act, 2000

  • Digital Personal Data Protection Act, 2023

  • Tourism Ministry regulations

  • Consumer protection laws


10. Contact Us

For Privacy Questions:

📞 Phone: +919055055556
📧 Email: info@yokashmir.com
📍 Office: 1st Floor, Abdullah Complex, Imran Gali Mehjoor Nagar, Srinagar Jammu & Kashmir 190015

🌐 Website: www.yokashmir.com

Available: Monday to Saturday, 9 AM to 7 PM

Quick Response:

  • Urgent matters: Within 24 hours

  • General questions: Within 48 hours

  • Data requests: Within 30 days


Our Promise

We treat your personal information like we treat Kashmir’s natural beauty –

with respect, care, and protection. Your trust is precious to us, and we’ll never break it.

Questions? Call us anytime! We’re here to help make your Kashmir trip amazing and worry-free.


Simple Summary

What we collect: Your name, phone, email, and travel needs
Why we need it: To book your Kashmir trip and provide good service
Who we share with: Only hotels, taxis, and guides for your trip
How we protect it: Strong security, no sharing for profit
Your control: You can see, change, or delete your data anytime


By booking with us, you agree to this privacy policy. We’re excited to show you beautiful Kashmir while keeping your information safe!

Regards
Team Yo Kashmir Tour & Travels